Standards of practice are one component of a continuum of documents including code of ethics, position statements, practice guidelines, Essential Competencies, and Practice Milestones which direct the practice of professionals to provide superb care
The physiotherapist advertises in a manner that is truthful, accurate, verifiable, not misleading to the public, and in compliance with regulatory requirements.
Client Assessment, Diagnosis, Interventions
The physiotherapist demonstrates proficiency in client assessment, diagnosis, and interventions to deliver high quality client-centred services.
The physiotherapist integrates a clientcentred
approach in all aspects of physiotherapy
The physiotherapist promotes
collaborative practice with clients, health care
team members, and other stakeholders to
support the delivery of integrated, high quality,
The physiotherapist communicates
clearly, effectively, professionally, and in a
timely manner to support and promote high
The physiotherapist practices within
her/his level of competence and actively pursues
continuous lifelong learning to maintain
competence in existing and emerging areas of
Conflict of Interest
The physiotherapist must identify and
avoid, or manage any real, potential, or
perceived conflicts of interest.
The physiotherapist obtains clients’ ongoing
informed consent for the delivery of
Documentation and Record Keeping
The physiotherapist maintains documents
/records that are accurate, legible and
complete; written in a timely manner; and in
compliance with applicable legislation and
The physiotherapist incorporates evidenceinformed
practice in all aspects of physiotherapy
Fees and Billing
The physiotherapist is responsible for ensuring
that the fees charged for physiotherapy services
are transparent and justifiable to enable clients
to make informed choices.
The physiotherapist complies with
infection prevention and control measures to
support the health and safety of clients, health
care providers, her/himself, and others.
The physiotherapist practices in
compliance with all the legislative and
regulatory requirements of their jurisdiction.
The physiotherapist respects clients’
rights to privacy and confidentiality of personal
information including health, financial, and
other information by practicing in compliance
with applicable legislation and regulatory
The physiotherapist acts with
professional integrity and maintains
appropriate professional boundaries with
clients, colleagues, students, and others.
The physiotherapist engages in quality
improvement activities to promote quality
The physiotherapist participates in risk
management activities to promote quality
The physiotherapist promotes and
maintains a safe environment for clients, health
care providers, her/himself, and others to
support quality services.
The physiotherapist is responsible and
accountable for the physiotherapy services
provided by personnel working under her/his
Use of Title
The physiotherapist uses her/his title,
credentials, and other designations to clearly
identify her/himself to clients, other health
providers, and the public.
Glossary of Terms
Read more for definitions of key terms in the Standards of Practice